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GreenWave Privacy Policy

Last updated: March 2026

1. Introduction

GreenWave B.V., registered at Weena 505, 3013 AL Rotterdam, Netherlands ("GreenWave", "we", "our"), is committed to protecting the privacy and personal data of visitors to our website and customers who use our products and services. This Privacy Policy describes how we collect, use, store, and share personal data in compliance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable national data protection legislation.

2. Data We Collect

We collect personal data that you voluntarily provide to us through the Site, including:

  • Contact information: First name, last name, email address, phone number, company name, country
  • Inquiry details: Product interest, project descriptions, and messages submitted through our contact and quotation forms
  • Technical data: IP address, browser type, operating system, referring URLs, and page views (collected automatically via server logs and analytics)
  • Cookie data: Session identifiers and preferences (see Section 6 below)

3. Purpose and Legal Basis

We process personal data for the following purposes:

  • Responding to inquiries: Processing your contact form submissions and quotation requests (Legal basis: Legitimate interest / Pre-contractual measures, Art. 6(1)(b) GDPR)
  • Improving our services: Analyzing website usage patterns to improve user experience (Legal basis: Legitimate interest, Art. 6(1)(f) GDPR)
  • Marketing communications: Sending product updates and industry insights, only with your explicit consent (Legal basis: Consent, Art. 6(1)(a) GDPR)
  • Legal compliance: Fulfilling legal obligations and regulatory requirements (Legal basis: Legal obligation, Art. 6(1)(c) GDPR)

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions and quotation requests are retained for a maximum of 36 months from the date of last interaction. You may request earlier deletion at any time.

5. Data Sharing

We do not sell personal data to third parties. We may share personal data with:

  • Our regional sales offices (Dubai, Singapore, Houston) for the purpose of responding to your inquiry
  • Authorized distribution partners in your region, only with your explicit consent
  • IT service providers who process data on our behalf under Data Processing Agreements compliant with Art. 28 GDPR
  • Legal authorities when required by law

6. Cookies

The Site uses essential cookies required for basic functionality (session management, security). Analytics cookies are used only with your consent to understand website usage. You can manage cookie preferences through your browser settings or our cookie consent banner.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15) — Request a copy of personal data we hold about you
  • Right to rectification (Art. 16) — Request correction of inaccurate data
  • Right to erasure (Art. 17) — Request deletion of your personal data
  • Right to restriction (Art. 18) — Request limitation of processing
  • Right to data portability (Art. 20) — Receive your data in a structured, machine-readable format
  • Right to object (Art. 21) — Object to processing based on legitimate interest
  • Right to withdraw consent (Art. 7(3)) — Withdraw marketing consent at any time

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include TLS encryption for data in transit, access controls, and regular security assessments.

9. International Transfers

Personal data may be transferred to our regional offices outside the European Economic Area (EEA). Such transfers are protected by Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent safeguards under Art. 46 GDPR.

10. Contact

For privacy-related inquiries, please contact:

Data Protection Officer
GreenWave B.V.
Weena 505, 3013 AL Rotterdam, Netherlands
Email: [email protected]

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.